Frequently Asked Questions
Everything you need to know about your LE NOM experience.
What is the standard shipping timeframe for LE NOM orders?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping may take 7-14 business days depending on your location.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery progress in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a refund or size exchange.
Where are LE NOM garments manufactured?
Our collections are designed in-house and produced in ethically audited facilities that prioritize sustainable craftsmanship and high-quality textile standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible buy-now-pay-later options through Klarna and Afterpay.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or contacting our styling team for advice.